Debt collection is a complex and time-consuming process that can avert organizations in accomplishing major business goals. To resolve this issue, we go the extra mile to provide proper solutions for recovery of debt and increasing cash flow business.
We are one of India’s first and only online attorney-based Debt Recovery Specialist that offers ONE STOP SHOP for complete cycle of debt recovery management. It covers every stage of the recovery and collection cycle i.e from amicable settlement method stage to litigation stage. We offer debt recovery and collection solutions to all types of Indian and foreign companies having delinquent accounts in India and across the Globe. No matter where the debtor is located across the Globe.
Our organisation has been founded by a team of experienced Chartered Accountants, Company Secretaries and Attorneys. We have PAN India presence and cover almost all the major cities of India. We have a team/members of highly accomplished law attorneys and accountants that provide a quick, focused and workable solutions to our client with high rate of success whilst maintaining strong and amicable relationship with their debtors.
Each client case is handled by a dedicated team of Attorney and accountant right from the beginning to the end by using creative, practical and business oriented approaches in handling clients delinquent account with highest quality of professional services. We do not delay in recommending legal action having regard to the best legal options available like Law-Suit, Winding-up petitions, criminal complaints, with the client's prior concurrence approval. We help our clients increase their overall recovery rate and simultaneously reduce their collection costs. Our collection platform delivers customised strategies which helps creditors efficiently improve their NPA, geographic reach and customer experience.
Our end-to-end debt collection outsourcing services include –
Customer Tracking and Data Validation Services- More often than not, businesses are faced with the challenge of tracking down customers or debtors whose contact information is either inaccurate or has changed. With the help of O2I’s debt management system, you can unlock the power of analytics-driven data and access an online profile of the debtor allowing you to track them down. The debtor’s profile usually includes critical debt collection information, such as multiple contact data points, credit-based scoring, etc. The final result is an effective, client-focused debt collection process which can help you find and contact missing and hard-to-reach debtors thereby increasing your recovery percentage while reducing costs.
Early and Late-stage Debt Collections-While acting on the behalf of your business, we can contact debtors who have defaulted on payments or are about to do so based on their credit information – and offer them options for debt restructuring. We understand how important an effective collections strategy is to the running of your business, and focus our resources on your most pressing concerns accordingly. Our process focuses on debtors with the largest amount of debt, and once again leverages analytics to figure out how likely they are to pay off their debt.
Debt Dispute Management Services-Unfortunately, inaccurate debt profiles are something which every business has to deal with. Our data validation services ensure that such occurrences don’t occur. Additionally, all and our call centre agents are trained by experts in dispute management to ensure the best possible result for your business.
Debt Collection Call Centre Services- Our call centre agents have been trained exhaustively in debt collection procedures, and are able to retain their composure even in the face of adverse environments. Debt collection calls are one of the hardest to make, but throughout the entire process, our collection agents represent you in the best manner possible. We make our call logs available at the earliest, and our agents ensure that your brand value is never tarnished during the process.
Debt Portfolio Management- With the help of available information, our debt collection services automate important decision-making tasks and can offer important recommendations to change cut-offs and implement new policies based on existing data. We also help you recognize high-risk accounts much beforehand by analysing bankruptcy, deceased, and other relevant data to reduce legal risk and optimize your existing resources to target other debtors.